Convention registration will be open at the north counter.

Because of the small size of the insured operations, commercial coverages may be overlooked. However, small commercial accounts can have the same significant exposures as large corporations. Agents will review the property, liability, automobile, workers compensation, employment related practices liability, equipment breakdown, and excess liability/commercial umbrella coverages that small business owners need to consider. We will discuss the advantages and disadvantages of the Businessowners Policy versus Commercial Property. You will be able to identify the differences in the Commercial General Liability and Businessowners forms. You will examine workers compensation exposures and how to provide coverage for them. You will learn about the limited coverage for employment related claims under the CGL, BOP, and other liability forms. We will discuss coverage options for equipment breakdown exposures. We will review excess liability and commercial umbrella policies

This presentation will cover why workers compensation is required in California; which employers are required to provide coverage; what benefits are associated with workers compensation insurance; how premiums are determined and what effect losses have on an employer’s policy.

Learn how to grow your business and prospect high net-worth clients through the collector car market. Discover how to find, indentify and build rapport with desirable prospects and how to use the collector market to do so.

In this session we will uncover the keys to high powered growth that all agencies can implement. In order to achieve growth rates that are 2, 3, or 4 times the industry average, agencies need to deploy strategies that differentiate themselves from the other options on the market. Learn how in this session.

In this session, we will review how to properly underwrite a personal lines risk and the importance of doing so. We will examine some of the factors used in auto, home and motorcycle rating. We will also discuss gathering the information and keeping it secure.

Start tracking and measuring the overall health of your agency so you can drive more business in 2019! Learn why some agencies grow quickly while others remain stagnant. Discover why metrics matter and how to use your management system to harness key data on new business, average revenue per client, retention, and more.

Eighty percent of homeowners suffering a loss due to a wildfire are underinsured as stated by the California DOI. With the growing number of wildfires we are experiencing here in California, it is becoming clear that brokers do not understand all the ramifications of the values they place when writing these risks . Think you do not have exposures to the firestorm risk? Most every agency has clients in the urban/wildfire zone, and they rely on you to write the proper coverage and to properly value this coverage to fully insure their losses. As a claims adjuster handling hundreds of firestorm losses ,Greenspan will show you in detail the issues you will face in writing this coverage from the claims point of view. We will cover values to other issues you need to know to properly write this type of peril. Are you familiar with all the NEW LAWS that came into effect this year regarding firestorms? Your job as a broker/agent will be affected by these new rules so let’s learn about them as well.

In this course, we will differentiate ethical and moral dilemmas, examine an agent’s/broker’s ethical responsibility, distinguish between legal and ethical behavior, and identify, prevent, and resolve ethical dilemmas that arise in the course of conducting insurance business.

This 2 hour class is designed to provide information on the emerging Private Flood Insurance Market. For over 40 years the NFIP was the only option for insuring against the peril of flood. That changed with the landmark Biggert-Waters Flood Insurance Act that ushered in Private Flood Insurance. Learn the differences between the NFIP and Private Flood - it is no longer one size fits all, and it is important for agents and account managers to know the differences between the two programs; Know when to offer Private Flood and when the NFIP is appropriate by explaining underwriting/growth concepts; and, current and future flood insurance law, and how those laws will impact your business.

Automating your referral process increases the quality of your potential clients while reducing the time and effort it takes to gain new business. Imagine clients contacting you, then receiving an immediate response and ongoing attention. Learn the most effective and efficient ways to automate your referral and follow up process.

This workshop will give you real-life examples of where to find good candidates, and how to structure successful activities to help them succeed as producers. Learn where to find your future top sales people, and how to support your producers with sales tips and technology.

If you're looking for ways to motivate and train your staff, while creating meaningful, actionable, personal growth opportunities, this is the session for you! We'll walk through creating an Individual Development Plan (IDP) for yourself and your employees, and show you how IDPs will help you hold better one-on-one meetings, have highly engaged employees, reduce agency turnover and retain talent.

100+ Exhibitors on the tradeshow floor.

Open to all attendees.

Agents will examine and be able to explain the issues related to Employment Practices Liability. They will learn the basic exposures their clients face and review the exclusions contained in most liability coverage forms. They will analyze the coverages found in many Employment Related Practices Policies designed specifically to protect against these causes of action against an insured.

Must be present to win; registered attendee; 18 years of age.

Come spend a Very Happy Hour with us after the tradeshow for drinks and small bites before you continue your evening off property or at other hosted events.

Convention registration will be open at the north counter.

Understand the basics of Workers' Compensation and how to make the underwriting and sales process as streamlined as possible for you and your clients. With the use of technology there are new resources available to make the underwriting process easier than ever and allows you to feel confident in the accuracy of the policy. Learn: Background, benefits (part 1 and part 2) and details of a WC policy including classification, exmods, combinability and final audits; which of your clients will require WC (various EE relationships including 1099/contractors) and who can be excluded from a policy (new AB2883 and SB189 labor codes); and, how to make writing a WC policy as easy as possible, ensuring it is written accurately.

This course is an introduction to outsourcing services for small to medium size agencies and brokerages. The course will review the typical services outsourced with associated benefits and challenges. We will review how to identify the right vendor, understand the technology and security issues, and the process from start to finish.

InsurTech solutions flood the market, creating a challenge for independent agents to determine which technologies best fit their needs. This presentation looks at the insurance landscape, and explores three areas of tech independent agents should leverage to improve operations and relationships with customers.

So, you’ve made the decision to hire producers to augment your sales. Now what? Most agencies talk to a recruiter or put out a job posting, looking for someone to move from another firm; maybe one with a book of business. There is far more preparation to be done to choose the right individual for the job.

Review of earthquake risk, exposures and insurance solutions for commercial property and small business owners including sales/cross-sales opportunities for agency commercial property & BOP customers & prospects.

A lot has changed over the last 17 years, but not everything. Regulations promulgated by the California Department of Insurance – those issued in 2002 governing conduct that an unlicensed employee can engage in at an insurance brokerage or agency – remain unchanged; this despite all the technological advancements over the past decade-plus and the new ways in which the business of insurance – particularly at the producer level – is conducted. That these regulations have not kept pace with technology has proven to be quite problematic. Mark Robinson makes the case for updating the relevant rules.

We will educate agency owners on how to get capital to grow their business. Many owners have a hard time growing, and most are writing business to replace lost business. We educate owners about the different types of capital that's out there for them and how to best use it to grow their business.

We are thrilled to welcome our new California State Insurance Commissioner, Ricardo Lara, as our 2019 keynote speaker. Join us as Commissioner Lara discusses his policy priorities and initiatives for the department under his new leadership. Don't miss this exciting opportunity to meet our new commissioner.

100+ Exhibitors on the tradeshow floor.

Open to all attendees. Lunch sponsored by Veronica's Insurance Franchise & desserts sponsored by ITC.

Errors and Omissions occur regularly and some of these lead to claims against agents, brokers, agencies, and companies. In this session, agents will examine the various parties that may be involved and their legal and ethical responsibilities. They will understand the potential exposures, how to minimize the exposures, and what to do if a claim is made against them.

Must be present to win; registered attendee; 18 years of age.

Join us for a special VIP American Agents Alliance members-only hosted cocktail reception & brief meeting with the board of directors.

Join us poolside for dinner and live entertainment. Mix and mingle with friends and colleagues as you enjoy food stations and entertainment in this oasis setting.

The casino opens at 8pm. All Conference attendees are welcomed at this fun-filled, casual event! There are no buy-ins – just grab your chips at the door and enjoy blackjack, poker, roulette and craps, or grab a dance partner and enjoy the live music. There’s something for everyone at the Alliance Casino!

Please mark your calendars and save the date for next year's event. September 17-20, 2020 at the JW Marriott Desert Springs Resort.