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Learn About Prime Insurance Company

Leading, Innovating in E&S Lines

Prime Insurance Company is an excess and surplus lines insurance carrier, specializing in solutions for specialty and declined risks. Without the options and solutions that Prime provides, many would go uninsured or self-insure their risk exposures.

Prime follows a bold business model that has inspired 40+ years of success and growth. We provide fast, flexible underwriting and a partnership approach for specialty, hard-to-place risks and risks that don’t meet the current appetite of other markets.  We provide solutions for commercial liability, personal lines, commercial auto (not available in all states), professional, and specialty liability. We work closely with the producer and the insured to provide the most suitable coverage for this risk.  This proven partnership approach leads to the advancement of mutual interests benefiting all parties.

We Offer Options for a Hard Insurance Market

When other carriers decline coverage or consider a risk undesirable, we are here to help. We have a long history of working with clients with previous adverse claims, loss history, and other circumstances that often lead to denial from insurance companies. After all, we have written thousands of risk classes, which means we have likely encountered a similar situation and found a way to provide coverage.

Solution-Oriented Hard Market Insurance

At Prime, we take a solution-based approach, working personally with each client to identify their individual needs. We still believe in ‘character’ underwriting, and in today’s environment that is de-humanizing the process with automation and AI, that is a unique differentiator. We get to know the people we are insuring, in addition to their risk profile. We overcome market challenges with highly customized insurance solutions, skilled underwriters, and a lot of work and effort to understand specialty risks and how to cover them. This makes – our work very valuable to clients who are experiencing limited options. Agents working with us are able keep writing business, offering insurance solutions where others cannot. Despite this level of customization, we are efficient, and speed is a priority, even in these challenging conditions. We aim to respond as promptly as possible so that we can offer quick quotes. And if a claim arises, you can rest assured that we will work just as quickly to resolve it fairly.

A Stable Market

Prime Holdings Insurance Services, Inc. was founded in 1992 as a holding company for a suite of excess and surplus lines insurance service companies. Today, Prime insurance Company writes E&S business in all 50 states and is rated “A” (Excellent) by A.M. Best.*

Prime has seen great expansion over the last four decades, especially with the introduction of “Buy Like a Pro,” a customized, all-inclusive policy that encompasses general liability, property and casualty, professional, and commercial auto insurance. In 2020 alone, Prime Insurance Company wrote $100.8 million in premiums with a 72.1% combined ratio. We’ve also formed several strategic relationships with some of the world’s premier insurance organizations, including Lloyd’s of London, Gen Re, and RLI.

Commitment and Trust

Prime is a committed and trusted resource for brokers, agents, and customers. We understand specialty risks and challenging underwriting characteristics.  While working together under one roof, the Prime team evaluates the risk, offers risk management expertise, and options for coverage.  In addition, our in-house legal team delivers extraordinary claims service and results.

For more information, please contact:

Jenna Contreras
AVP, National Business Development
Phone:  1.312.884.5813


Prime Insurance Company (“PIC”) is an unlicensed excess and surplus lines insurance company domiciled in the State of Illinois and its principal place of business is in Sandy, Utah. Full disclaimer at Prime has offices in Chicago, IL; Sandy, UT; Exton, PA; and Naples, FL.


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